Privacy Policy

Last Updated: May 2026

Tastezy ("we," "us," or "our") operates the Tastezy website and mobile application (the "Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Platform, register an account, or make a purchase.

By using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide a seamless marketplace experience connecting you with local vendors, we collect the following types of information:

1. Personal Identification Information: Name, delivery address, billing address, email address, and telephone number.
2. Account Credentials: Usernames, passwords, and similar security information used for authentication and account access.
3. Transaction Data: Details about payments made to and from your account, and details of products you have purchased through the Platform. Note: We do not store full credit/debit card numbers or net banking credentials; all payments are processed securely through authorized third-party payment gateways.
4. Technical and Usage Data: IP address, browser type, device identifiers, operating system, and data regarding how you interact with our Platform (e.g., pages viewed, links clicked).

2. How We Use Your Information

We use the collected data for various operational and business purposes, including:

1. Order Fulfillment: To process your transactions, manage your account, and facilitate the preparation and delivery of your orders.
2. Platform Communication: To send order confirmations, delivery updates, security alerts, and administrative messages.
3. Customer Support: To respond to your comments, questions, and support requests.
4. Personalization & Improvement: To analyze usage trends, monitor Platform performance, and customize your shopping experience with relevant culinary offerings.
5. Marketing (With Consent): To send you promotional materials, festival discount notifications, and updates about new local vendors. You can opt out of these communications at any time.

3. Sharing Your Information

Because Tastezy is a neighborhood marketplace intermediary, sharing certain information is necessary to fulfill your orders:

1. With Independent Vendors: We share your name, delivery address, phone number, and order details with the specific third-party vendor preparing your food. This is strictly required for order assembly, packaging, and local delivery fulfillment.
2. With Third-Party Service Providers: We share information with trusted third-party companies that perform services on our behalf, such as payment processing, delivery logistics, data analysis, and email delivery.
3. For Legal Compliance: We may disclose your information if required to do so by law, law enforcement, or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Data Security

The security of your data is of paramount importance to us. We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Tastezy uses cookies, pixels, and similar tracking technologies to track activity on our Platform and hold certain information.

1. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
2. We use cookies to keep you logged in, remember your shopping cart items, understand your preferences, and improve overall site navigation.
3. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

6. Your Privacy Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

1. Access & Correction: The right to access the personal information we hold about you and request corrections to inaccurate data. You can update most account details directly via your profile settings.
2. Data Deletion: The right to request that we delete your personal information, subject to certain legal exceptions (such as maintaining records for taxation or regulatory compliance).
3. Opt-Out: The right to unsubscribe from our promotional emails by clicking the "unsubscribe" link at the bottom of any marketing message.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or commercial laws), resolve disputes, and enforce our legal agreements.

8. Changes to This Privacy Policy

Tastezy reserves the right to update or change this Privacy Policy at any time. Any modifications will become effective immediately upon posting the revised policy on the Platform. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our data privacy representative:

1. Official Email: official@tastezy.in
2. Location: Hyderabad, Telangana, India