Terms and Conditions

Last Updated: December 21, 2025

1. Introduction

Welcome to TastEzy. These Terms and Conditions govern your use of the TastEzy User and Vendor mobile applications and our website www.tastezy.in. By using our services, you agree to these terms.

2. Platform Role

TastEzy is a multi-vendor marketplace. We provide the technology to connect independent sellers (Vendors) of pickles and food items with buyers (Users). TastEzy is not the manufacturer of the products. The quality and safety of the food are the responsibility of the respective Vendor.

3. User Account & Data

1. You must provide accurate registration details.
2. You are responsible for keeping your login credentials secure.
3. Account Deletion: You can request account and data deletion at any time through the app or by visiting: https://www.tastezy.in/business-page/delete-account

4. Payments

Payments are handled via secure third-party payment gateways. TastEzy does not store your full financial or card information. All prices are in INR.

5. Refunds and Cancellations

Because we sell perishable food items, refunds are only issued for damaged or incorrect items reported within 24 hours. See our full policy at: https://www.tastezy.in/business-page/refund-policy

6. Shipping

Shipping is handled by third-party partners. Delivery timelines are estimates. Detailed shipping terms are available at: https://www.tastezy.in/business-page/shipping-policy

7. Governing Law

These terms are governed by the laws of India. Disputes will be settled in the courts of Hyderabad, Telangana.

8. Contact & Grievance

For any queries or complaints, please contact us:

1. Email: official@tastezy.in
2. Registered Address: H. No. 5/497 Near Hitec City, Kondapur, Hyderabad, Telangana 500085.